Store Policies

Returns:

We guarantee your satisfaction. If you are not happy with your order, then we are happy to accept a return or an exchange within 30 days of receipt.

SleekFeet accepts returns and exchanges on merchandise that HAS NOT BEEN WORN, ALTERED OR WASHED, and with ALL ORIGINAL tags attached. Footwear returns and exchanges must include the original shoe box, in its original condition and without postal labels. Damages to or omission of this box from your return/exchange will result in a 15% re-stocking fee. Returns must be received within thirty (30) days of receipt.

  • All shipping charges are non-refundable
  • SleekFeet reserves the right to refuse a refund or exchange if merchandise received is not in its original condition or outside the fourteen (30) day return period
  • Contact us at info@sleekfeet.com to begin your return/exchange. 
  • Ship your return or exchange through an insured trackable carrier, as SleekFeet cannot be responsible for lost or damaged packages
  • An email notification will be sent to you once your package has been received by SleekFeet
  • Refunds will be issued to the original form of payment within five (5) business days of receipt of your return (please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from SleekFeet).

 

Shipping:

WE OFFER FREE GROUND SHIPPING & EASY RETURNS to the lower 48 states in the US. 

SleekFeet will contact you with a follow-up email if, for some reason, the merchandise you have selected is currently out of stock or if additional identification is needed for credit authorization.

SleekFeet uses UPS for delivery. Shipments to APO's, FPO's  or PO Boxes are via USPS.

During checkout, you will have the option of choosing an expedited form of shipping quoted from original UPS shipping rates.

*DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS, OR HOLIDAYS

Once your order has shipped, you will receive an email confirmation that will include the UPS tracking number for your package. 

If you refuse any shipments from SleekFeet, you are responsible for both the original shipping cost incurred and the cost of returning the package to us. This amount will be subtracted from your merchandise refund.

 

INTERNATIONAL SHIPPING & HANDLING

We’re excited to share our unique products all around the world!  

*Please take note that all duties, local taxes, or any additional shipping fees are the buyer’s responsibility.

 

Privacy: 

We neither sell nor share your information with outside companies or third parties.

When you purchase from our online store, we collect your name, billing and shipping addresses, phone number, e-mail address, and credit card information. You provide this information so we can process and ship your order. We respect your privacy by not selling or sharing this information.

We encourage you to sign-up for our e-mailing list which will provide you with advanced notice of store sales, new merchandise, and other store-related events. But, of course, you have the freedom to add or remove your name from our list at any time.

 

ONLINE SECURITY
Your credit card is completely safe.

Protecting your information is our highest priority. We have developed several safeguards to keep your information completely confidential. To proceed to checkout, you must enter your e-mail address and create a password. The checkout process itself employs Secure Sockets Layer (SSL)* technology to insure your safety.

*Secure Sockets Layer encrypts your order information and sends it to a secure server, making it impossible for that information to be decoded by a party outside of the store you shop with.

Furthermore, only our store will have your information; other members of the Modern Retail community will not have access to your information unless you decide to shop with them.

To check the security of your connection during checkout, look for the unbroken key or closed lock at the bottom of your browser window. This indicates SSL is active.

 

Other:

Web Site Terms and Conditions of Use

1. Terms: By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.    2. Use License : Permission is granted to temporarily download one copy of the materials (information or software) on SleekFeet web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not: Modify or copy the materials OR use the materials for any commercial purpose, or for any public display (commercial or non-commercial) OR attempt to decompile or reverse engineer any software contained on SleekFeet web site OR remove any copyright or other proprietary notations from the materials OR transfer the materials to another person or "mirror" the materials on any other server.  This license shall automatically terminate if you violate any of these restrictions and may be terminated by SleekFeet at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.  3. Disclaimer:  The materials on SleekFeet web site are provided "as is." SleekFeet makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, SleekFeet does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.  4. Limitations:  In no event shall SleekFeet or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on SleekFeet Internet site, even if SleekFeet or a SleekFeet authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.  5. Revisions and Errata:  The materials appearing on SleekFeet web site could include technical, typographical, or photographic errors. SleekFeet does not warrant that any of the materials on its web site are accurate, complete, or current. SleekFeet may make changes to the materials contained on its web site at any time without notice. SleekFeet does not, however, make any commitment to update the materials.  6. Links:  SleekFeet has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by SleekFeet of the site. Use of any such linked web site is at the user's own risk.  7. Site Terms of Use Modifications:   SleekFeet may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.  8. Governing Law:  Any claim relating to SleekFeet web site shall be governed by the laws of the State of California without regard to its conflict of law provisions.